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How do you manage emotional intelligence in the workplace? When micro-aggression hovers in the air and stressful interactions with managers and co-workers induce a response that is potentially detrimental, how do you navigate these fraught moments? ‘COMMUNITY VOICES’ host, Ron Holland delved into these questions with Nicole F. Smith an Emotional Intelligence Expert, Leadership Coach and Creator of the EQ Impact Framework.

Nicole F. Smith
Source: Ron Holland / Ron Holland